EN – Complaints


Do you have any suggestions, wish to give us feedback or do you have any complaints? Let us please know!

By doing this, you give us the opportunity to improve ourselves, realise our goals and find solutions for problems.

If you have any complaints, we would like to hear your solution for it. After receiving the complaint we will send you a confirmation within one week. We aim to process your complaint within two weeks. If necessary, we will give you a call, to talk about the complaint or to ask you for further information. When we have settled your complaint, we will inform you by email. Do you wish to receive a letter, please let us know in the complaint. We don’t handle any anonymous complaints.

EN – Complaint